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30-Day Returns
Bell Jewels strives for complete customer satisfaction. We are confident that
every purchase from BellJewels.com will meet your expectations and delight you
with its high quality and unique design. If, however, you decide to return your
purchase, we will gladly refund, replace, or exchange any unworn item within 30
calendar days from the day the order is delivered. To qualify for a refund an
item must be in its original condition. Items that have been damaged, altered,
engraved, resized (by a jeweler other than Bell Jewels), or showing any signs of
wear will not be accepted for return. Securely Package and Insure Your Return.
Include all original packaging and documentation. Please make a copy of the
original invoice for your personal records.For security reasons, please do not
indicate the contents of the package on the outside of the box or the full name
of our company. Make sure that your name and address are clearly printed on top
of the box. Our return address is:
Bell 71 West 47th st Suite 1302 New York, NY 10036
Once your returned item is inspected and accepted, your refund or exchange
will be processed within 3 business days. We will refund the cost of the
returned item less shipping, handling, and insurance costs. Refunds will be made
in the original form of payment.
Warranty
Every product we offer comes with a life-time warranty. The warranty covers
loose or lost accent stones and gold breakage (accents from 3-stone rings
excluded). Please note, the warranty only covers repairs that are a result of
manufacture defects. It does not cover any defect or damage that is a result of
a misuse. Furthermore, the warranty will not cover lost or broken center stones,
damage resulted from sizing or altering the item by other jeweler other than
Bell Jewels. The warranty is void on items altered by jewelers not assosiated
with Bell Jewels.
Payment & Shipping
We accept major Credit Cards, PayPal, Amazon Payments, Money Orders, Personal
Checks. Bank checks & drafts, Cashiers checks, Personal Checks &
Non-Postal Money Orders may take 10 business days to clear - please do not
request rush shipment on these items because we cannot ship until payment
clears. We will inform you when we receive your payment.
We usually ship next business day after payment clears. New York residents
must pay 8.25% sales tax.
International Orders
Orders that are shipped outside the US may be subject to customs
fees which are to be paid by the buyer. All shipments are processed
and picked up by FedEx within 2-3 business days from the purchase-made date, and
shipped via International Priority Insured service.
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